Warranty & Replacement Policy

Terms Privacy Return & Refund Warranty Shipping

1. Manufacturer Warranty Coverage

All CCTV cameras, NVRs, DVRs, and PoE switches sold on TechSoftGroups are covered under standard manufacturer warranties ranging from 1 Year to 3 Years depending on the brand (Hikvision, CP PLUS, Dahua, Uniview, IMOU).

2. Hard Drive Rescue Warranty

Seagate SkyHawk and Western Digital Purple surveillance hard disks carry authorized brand replacement warranties enforceable across all authorized brand service centers in India.